I am a Toronto based creative problem solver, content creator and innovative thinker.
Analytical by nature, I am always dissecting problems and looking for innovative solutions. One problem I am keen on solving is how can I provide excellent customer service? I believe the key lies in firstly crafting a user journey which addresses the customers pain points and benefits them in the end.
So after wanting a career change I embarked on a journey to understand how to craft services for customers and ensure they enjoy their journey. I am pleased to be considered a creative problem solver, content researcher and innovative thinker.
Cover Image: Photo by Renaldo Matamoro on Unsplash